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<div class="moz-cite-prefix">On 11/07/2013 20:01, Greg Scott wrote:<br>
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Well…OK.
The “on my own” comment came from me after a long time and a
lot of work trying to figure this out. I just went back and
checked – I posted the original question on 7/8 at 8:18 PM.
I asked a follow-up question 7/9 at 12:27 PM, roughly 16
hours later. And then the “On my own” post was on 7/10 at
12:27 AM, or around 28 hours after my original question. I
was feeling kind of lonely and, well, on my own at the
time. All times are USA Central time. I do work weird
hours. <o:p></o:p></span></p>
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I believe the trolling comment was aimed at me, although what I
actually said was less polite than "you're on your own" :-)<br>
<br>
I take the point that there is an active and helpful gluster support
community, but IMO that is papering over the underlying cracks. Any
data storage system must be built to hand the error cases first and
foremost - performance and features are secondary. What's the point
of having any sort of redundant system which happily copies your
data when everything is working fine, but then gets itself into a
twist when there's a problem? <br>
<br>
Without the documentation of the algorithms and states, there's no
way to dig yourself out manually either. Gluster used to have a
half-decent wiki in the 2.x days, but that was orphaned, and now
basically the technical internal documentations consists of a couple
of blog postings.<br>
<br>
You have the source code of course, but for various pluggability and
performance reasons, gluster's source is hard to get one's head
around (I couldn't anyway). And even then, it shouldn't be the norm
to have to read source code when things break in a production
environment. The procedures should be documented - where to look,
what you may see in different scenarios, what actions you should
take in those scenarios.<br>
<br>
I apologise if my remarks came across as facetious, but to be
honest, I wish someone had pointed out the issues before I had
started on the journey into gluster and back out again. Since making
that posting, I've had a couple of private replies in support of
what I said. Maybe it's considered impolite to say anything negative
about a project on that project's mailing list.<br>
<br>
I remain on the list, mostly lurking, to see if one day things
improve. However if someone will set up a gluster-ex-users mailing
list, I'll join that :-)<br>
<br>
Regards,<br>
<br>
Brian.<br>
<br>
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