That's very funny, Nathan. I've been testing and reporting bugs for Gluster since day one, thanks to my and many other's reports and extensive debugging, testing and usage Gluster has become a more robust platform. I will pay for support if I see Gluster as a more serious company and not run by people who promise things and don't deliver. Everyone knows it's free, there is also tons of free software out there, Apache is free too, but do you see them asking you to pay in order to get serious bugs fixed or even get a freaking answer what the future of Gluster looks like or which version is the most stable.<div>
You shouldn't put a product out there, and ask people to test it for use extensively and then turn your back on them and say, well now that we have used up all your time, please go ahead and pay us to answer your questions.</div>
<div>For your information, paid support was not always an option. We all used to hang out in the irc chan and talk to the devs and give them our core dumps which helped them fix Gluster, give them new ideas. It turns out it was all for nothing because they can't figure out what to do with Gluster and create a serious company.</div>
<div><br></div><div>And how the hell is a question about roadmap a question for paid support, are you serious?</div><div><br></div><div>Cheers,</div><div>Alex<br><br><div class="gmail_quote">On Tue, Jun 22, 2010 at 10:06 PM, Nathan Stratton <span dir="ltr"><<a href="mailto:nathan@robotics.net">nathan@robotics.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im">On Tue, 22 Jun 2010, Alex Attarian wrote:<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Kirby,<br>
<br>
that's very normal with Gluster and the people behind it. You should always<br>
take their word with a grain of salt, they promise and fail to deliver. I'm<br>
still waiting for answers from many months ago...<br>
</blockquote>
<br></div>
Have you tried paid support? I am a little disappointed in how many users slam unpaid support they get on open source projects. If you want to just play around with Gluster and use the list for support that is fine, but don't lash out when your not paying for support.<br>
<br>
<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<><br>
</blockquote>
Nathan Stratton CTO, BlinkMind, Inc.<br>
nathan at <a href="http://robotics.net" target="_blank">robotics.net</a> nathan at <a href="http://blinkmind.com" target="_blank">blinkmind.com</a><br>
<a href="http://www.robotics.net" target="_blank">http://www.robotics.net</a> <a href="http://www.blinkmind.com" target="_blank">http://www.blinkmind.com</a><br>
</blockquote></div><br></div>